Service Requests
Service Resources
A Service Resource is the actual resource that is provisioned by IT. It is created by the Concierge system when a Service Request is approved.
Service Resource Categories
The Service Request will contain one or more Service Resources in the following categories:
Popular Categories
- Compute
- Database
- Software
- Storage
- Web
Other Categories
- Analytics
- Blockchain
- Container
- Developer tools
- DevOps
- Identity
- Integration
- Management tools
- Media
- Migration
- Networking
- Security
- Other
Each of these categories may include common and custom properties that users can use to describe their request.
Common Properties
- Description: A description of the Service Resource.
- Location: The Location where the Service Resource should be deployed.
- Operation: The operation that will be performed on the Service Resource. For example, "Add", "Delete", "Modify", etc.
- Other configuration: Any other additional configuration notes.