Service Requests

Service Resources

A Service Resource is the actual resource that is provisioned by IT. It is created by the Concierge system when a Service Request is approved.

Service Resource Categories

The Service Request will contain one or more Service Resources in the following categories:

  • Compute
  • Database
  • Email
  • Software
  • Storage
  • Web

Other Categories

  • Analytics
  • Blockchain
  • Container
  • Developer tools
  • DevOps
  • Identity
  • Integration
  • Management tools
  • Media
  • Migration
  • Networking
  • Security
  • Other

Each of these categories may include common and custom properties that users can use to describe their request.

Common Properties

  • Description: A description of the Service Resource.
  • Location: The Location where the Service Resource should be deployed.
  • Operation: The operation that will be performed on the Service Resource. For example, "Add", "Delete", "Modify", etc.
  • Other configuration: Any other additional configuration notes.

Create resource